| Name of Complainant | |
| Date of Complaint | March 20, 2022 |
| Name(s) of companies complained against | SBI credit card |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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On 16th Feb 2022 there was an unauthorised transaction of 30,000/- done on my SBI credit card by a merchant “Retail Domestic PT Mum”. I hadn’t made the transaction neither shared any card/CVV/OTP details with anyone. When I raised the dispute to SBI, they simply rejected within minutes saying this transaction was done through OTP!
I can see many other SBI credit card consumers who were duped by this same merchant ” retail domestic PT” yet no action being taken to stop them! As if the SBI team is complicit in this regard and shrugging their accountability from the matter!
Request support to get the resolution on this. Thanks
Image Uploaded by vikas singh:
Dear Customer, we need some more details from your end to understand the issue better. Can you share your phone number with us on sbicard.com/email along with your reference number: 870745 ?