| Name of Complainant | |
| Date of Complaint | November 5, 2018 |
| Name(s) of companies complained against | SBI card |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am using sbi card from past 4 years ,may 12th 2018 one fraud transaction was happen with out OTP at 12 AM IST but this transaction was happn in USA,immediately i called customer care i blocked to card and i raised dispute transaction ,after 120 days they SBI came back to me asking to pay this fraud amount,SBI haven’t do proper investigation if they did proper investigation SBI come to know about fraud transaction,please help me i need justice ,SBI not able to providing the cyber security so the need so SBI is the responsible for take care this fraud amount .
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Dear Customer, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at sbicard_cares@sbicard.com mentioning reference number 87880 in your mail to enable us to address your concern on priority.