Sbi card unnecessary charges taken

Name of Complainant Rahul kumar
Date of ComplaintApril 4, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Rahul kumar:

Sir,
I have purchased a product on emi merchant through sbi card dated 17.01.2022 and after some time i have cancel the Purchase. The total amount got refunded and reflected in my credit card on 19.01.2022. but they have’nt close the emi and taken one installment in next statement. When i call customer care to cancel it. They unnecessarily taken it into foreclosure and not cancelled it even it hasn’t completed 40 days. They have taken one emi installment it’s service charges and foreclosure charges. I have complained many times to sbi customer care but every time they give unresolved solution. I have given approx rs. 2000 extra for the purchased and thay are always misleading my issue not resolving it.

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