| Name of Complainant | |
| Date of Complaint | January 13, 2023 |
| Name(s) of companies complained against | SBI card |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I was using SBI elite card from last 1 year. I gave a request to close my credit card at 11 month. But card not closed by sbi card team, and they changed me for next year annual fees and GST. When I contacted to customer care they suggest me SBI simply click card and they promised me to refund charged amount. I agreed and requested to replace my card with SBI simply click credit card. They charged amount 4999 rupees on 07/12/2022 and they refunded that money on date 16/12/2022. After refund also they are charging GST and late fees on that amount.
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Dear Customer, We need some more details from your end to understand the issue better. Can you share your phone number with us on sbicard.com/email along with your reference number: 1105098 ?