| Name of Complainant | |
| Date of Complaint | September 12, 2023 |
| Name(s) of companies complained against | SARGARM ELECTRONICS |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
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Sargam Electronics sold an extended warranty termed as “DG Warranty” for a Split AC purchased from Sargam Electronics store at Najafgarh, New Delhi . The charge for the extended warranty was Rs 6,600/- and it is valid through July’06-2022 to July’05-2025. DG Warranty is a scheme where the customer pays for a future promise of repairs & replacement of defective parts.
My AC has stopped working on 05th September 2023 and I considered utilizing the DG Warranty by Sargam. To my surprise and irritation, their phone numbers mentioned on the invoice are not functional. Further, the customer helpline numbers +91 11 33219400 and +91 85100 66660 are on IVR. The IVR leads me to a certain stage and then it goes blank. It doesn’t register the complaint.
Upon visiting the store, I discovered that it has stopped operations.
I fear that I have lost the money charged for the DG Warranty as Sargam Electronics is untraceable on phone, website and stores. Please request provide my extent warranty refund amount on urgent basis. any other query please contact my email
