Sansui LED TV screen issue .. Under warranty

Name of Complainant Jayesh Vadher
Date of ComplaintMay 13, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Jayesh Vadher:

I have purchased Sansui LED TV 50 inch on 09/06/2016 with 5 years warranty and now in TV screen some lines are coming and self loged the complaint to the Sasui authorized service center i.e Skylark Enterprises on 16/04/2019, Technician had visit my home on 17/04/2019 and rectified that the screen panel issues and said need to replace the same. i personally continuously followed with service center and they (Ramita & Ram) said that the company has stopped the production and part is unavailable. So i said that give me full refund i.e. INR 36,000/- or replacement  because my TV is in under warranty. But no one is taking initiative and answering my calls.

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Sansui LED TV screen issue .. Under warranty

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