Samsung shop Cashback not received issue

Name of Complainant Rama Chandra
Date of ComplaintJuly 5, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Rama Chandra:

Purchased samsung m33 5g mobile
samsung.com clearly stated 2000 cash back on purchase of mobile with icici cards
I purchased the same using the same credit card on 30th june 2022.
Now samsung support people are giving excuses and telling offer is not available. or
1-Cashback offers do not apply to corporate cards.

2-The upgrade offer cannot be clubbed with a bank cashback offer.

3-Cashback/EMI schemes are provided by respective issuers at their sole discretion.

4-This cashback can be availed on one card only once a month irrespective of the product purchased.

5 If a product purchased with Bank Cashback Offer as mentioned above is cancelled/rejected, then the customer will not be eligible for the offer with the same card within 24hrs (As per Bank’s discretion) of the earlier purchase.

And I am eligible for all the above Also attaching the offer pdf from the samsung.com website

Image Uploaded by Rama Chandra:

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