| Name of Complainant | |
| Date of Complaint | July 22, 2022 |
| Name(s) of companies complained against | Samsung |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I bought Samsung refrigerator of dual door in 2017 and claimed that it’s 10 years warranty. Since 2021 raised a complaint for the repair and no one bothered about the service and one final day got a call stating that the refrigerator can’t be repaired and if required they would offer for pickup to scrap yard .
Image Uploaded by Ramesh chandra:
wish to complain about my recent purchase , which is done on 25 July via Samsung official site.
Request type :New Product return
(Order No #11059256908)
Product Serial number :059V4PBT600481M
MODEL NO : RT34B4542S8/HL
Address : A2 Hanuman Santar Murar Gwalior, 474006.
I am complaining this you because after so many regular follow up with your company , no satisfied response received. I’d want you to do the following to help me solve this problem.
When I initially became aware of the issue, I called immediately to your customer care on 04 August at your company, and yesterday 07 August .
I’d need a formal statement from your firm outlining your stance and what you plan to do about my complaint.
I eagerly await your response as soon as possible to settle this issue. If I don’t hear from you within 01 day, I’ll submit a complaint with the proper consumer protection agency and evaluate my legal options.
You may reply to me at this email or call me at 8966901234.
Seeking Your cooperation in this regard.