Name of Complainant	Vikas Sharma
Date of Complaint	June 11, 2022
Name(s) of companies complained against	Samsung India
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I have purchased Samsung double door 670litre refrigerator on 03-10-2019 ,from day one i am facing low cooling and condensation issue in my refrigerator .I raised complaint’s regarding this issue many time to Samsung in under warranty period but they always told me that u r refrigerator is ok there is no problem .But unfortunately last month i.e. on 09 May 2022 it was totally stopped cooling and from that day i logged complaint to Samsung customer care and after several visits of their engineer and replacement of many parts of refrigerator , engineer and customer care told me that u r refrigerator is not repairable due to manufacturing facult / internal fault so they will provide me replacement after deducting depreciation value of 44% of the bill amount ,but i am not agreed with this because from day one i am facing problem and i am regularly complaining about this and finally it got broke down due to manufacturing fault than why i wll bear the loss .

So please help me regarding this matter ,i can provide all the complaint numbers

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