Samsung M31 S purchased 2 years back and Facing Mother board issues and Service center’s denies

Name of Complainant Megha GN
Date of ComplaintJuly 24, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Megha GN:

I purchased samsung M31 S in 2021January and on 22nd July 2023 , the mobile phone was hung at the logo and upon surfing i found lot of issues on these series of M and A saying they are also facing same issue.

Why Samsung company is not taking any action to fix this issue ? Tumkur city, Karnataka Samsung service centers are worst in handling.

There are youtube videos on these issues as well.

think for 20k mobile phone, for mother board repaid they charge 9k and that to without data recovery . is it worth for your guys ? your like looting customers money in a legal way … sometimes through mobile phones and some time with your service charges

Samsung company how can we trust you again ?

https://www.indiatoday.in/technology/news/story/samsung-galaxy-a-galaxy-m-series-phones-suffer-from-reboots-and-busted-motherboards-says-report-1855251-2021-09-21

https://r2.community.samsung.com/t5/Galaxy-M/Mysterious-auto-restart-issue-on-Samsung-M-and-A-series/td-p/9733291

Image Uploaded by Megha GN:

Samsung M31 S purchased 2 years back and Facing Mother board issues and Service center’s denies

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