Name of Complainant	Nithin Kumar G
Date of Complaint	February 21, 2023
Name(s) of companies complained against	Jio
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Hi Team,

I had JIO fiber connection for last two years with the register mob number 8015398263, and in the month of November sales guy Aakash called me 6379866589 and gave me sales offer that please disconnect your current connection and take 3 months plan and you will get benefits of 2 months free. So I disconnected my connection with the mob number 8015398263 and took new connection with 9790137500. This package should be valid from Nov 19th 2022 to Feb 20th 2023 and along with free two months it is valid till April 20th.

But now I am getting reply from the customer care team that the voucher is expired at Sep 2022 itself and there is free benefits you will get and you have to make the payment to resume the connection. Also sales manager (Mob num – 6374211073) lethargically saying you cannot do anything against us go raise complaint.

I am without internet for last two days. I need proper investigation made to the Jio fiber team and I need two months free benefit asap.

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