| Name of Complainant | |
| Date of Complaint | October 2, 2022 |
| Name(s) of companies complained against | Saga pocket app |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
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I had taken a loan from Saga Pocket Loan app worth Rs. 5000 where I received close to 50%-55% of the amount in my account. They deducted rest of the amount as their service fee and now asking me to pay back the complete amount of Rs. 9000. When I missed to pay their amount for 1 day they charged me an overdue amount of Rs. 4500.And I have paid that amount but they are still showing Rs. 9000 as due amount. I have paid about Rs.40000 but they are still showing due amount. I told them this is unethical so they started abusing me. They have accessed my personal data and misusing it in terms of harassing me and my complete contact list by using abusive language and sharing my edited pictures to them. Even when I read their privacy policy they have mentioned that they will not disclose any of my personal details it can only be used for developing business. Me along with my family are in depression now, so I am raising a complaint on this portal with a hope of help in stopping this kind of fraud application and scam. I am feeling ashamed to upload the messages sent by them but I do have all the proofs in my phone.
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