| Name of Complainant | |
| Date of Complaint | October 7, 2022 |
| Name(s) of companies complained against | RupayKey |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have been fraudulent by this application called : RupayeKey which is a loan app supported by a NBFC called- gaganbase. Basically they took all my details like -adhaar card , pancard , bank account details, friends contact my photograph . They without my permission or confirmation grant me a loan which I didn’t initiate of rupees ₹66000and (12 loans), I tried to stop this process by customer support page but there was no assistance , i tried calling them there was no response and was a invalid number. Within 15 min they debt me 1920 rupees + ₹1920 rupees (for that two loan money) in my account and when i opened the app again, i saw a debt of of rupees 3200 rupees and another 3200 rupees which i have to pay within 6 days of span .They charged me with 40 percent interest rate which was hidden and not disclosed earlier, and there was no mention of any accessing fee so, i have to return them which is rupees 69000 extra for two loans as interest rate n some sort of fee, which i never initiated or agreed with, later on while suffering on internet I came across reviews, this has been done with many people around. They threaten them calling and pestering them with abusive language and warn them about leaking there pictures , calling there contact list members and whatsapp messaging them. Even when we pay the amount they say they haven’t received any sort of payment and try to make fool . This is a threat to my privacy n my personal details and photographs which is against my RIGHT TO PRIVACY mention in ARTICLE 21 in INDIAN CONSTITUTION. I request you to help me with my concern.
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