| Name of Complainant | |
| Date of Complaint | October 19, 2022 |
| Name(s) of companies complained against | Rupayekey loan app |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have been fraudulent by this app called : RupayeKey which is a loan app supported by a NBFC called- gaganbase. Basically they took all my details like -adhaar card , pancard , bank account details, friends contact my photograph . They without my permission or confirmation grant me a loan which I didn’t initiate of INR. 1300, I tried to stop this process by customer support page but there was no assistance , i tried calling them there was no response and was a invalid number. Within 15 min they debt me 1300 rupees in my account and when i opened the app again, i saw a debt of of INR.2500, rupees Date 19/10/2022, which i have to pay within 6 days of span date of 25/10/2022.They charged me with INR.1200. which was hidden and not disclosed earlier, and there was no mention of any accessing fee so,..
1. loan is INR.1320 plus charges include gst.INR.1200, total repayment amount is INR.2500.
These amount i have to return them which i never initiated or agreed with, later on while suffering on internet I came across reviews, this has been done with many people around. They threaten them calling and pestering them with abusive language and warn them about leaking there pictures , calling there contact list members and whatsapp messaging them. Even when we pay the amount they say they haven’t received any sort of payment and try to make fool . This is a threat to my privacy n my personal details and photographs which is against my RIGHT TO PRIVACY mention in ARTICLE 21 in INDIAN CONSTITUTION. I request you to help me with my concern.
No possible to pay this amount with high charges for these loans. These are unwanted loans.
Please help me
