| Name of Complainant | |
| Date of Complaint | October 11, 2022 |
| Name(s) of companies complained against | Rupayekey loan app |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have been fraudulent by this app called : RupayeKey which is a loan app supported by a NBFC called- gaganbase. Basically they took all my details like -adhaar card , pancard , bank account details, friends contact my photograph . They without my permission or confirmation grant me a loan which I didn’t initiate of INR. 2100, I tried to stop this process by customer support page but there was no assistance , i tried calling them there was no response and was a invalid number. Within 15 min they debt me 2100 rupees in my account and when i opened the app again, i saw a debt of of INR.3500, rupees Date 10/10/2022, which i have to pay within 6 days of span date of 16/10/2022.They charged me with INR.1400. which was hidden and not disclosed earlier, and there was no mention of any accessing fee so,..
and also this date 11/10/2022 I got another two loans which were also i am not applied.
1.loan is INR.2100 PLUS 1400 charges total loan amount Is. INR.3500.
2. loan is INR.1320 plus charges include gst.INR.880, total repayment amount is INR.2200.
These amount i have to return them which i never initiated or agreed with, later on while suffering on internet I came across reviews, this has been done with many people around. They threaten them calling and pestering them with abusive language and warn them about leaking there pictures , calling there contact list members and whatsapp messaging them. Even when we pay the amount they say they haven’t received any sort of payment and try to make fool . This is a threat to my privacy n my personal details and photographs which is against my RIGHT TO PRIVACY mention in ARTICLE 21 in INDIAN CONSTITUTION. I request you to help me with my concern.
No possible to pay this amount with high charges for these loans. These are unwanted loans.
Please help me
Thanking you
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