| Name of Complainant | |
| Date of Complaint | August 13, 2021 |
| Name(s) of companies complained against | Kotak Mahindra bank |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
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DEAR SIRS,
WE HAVE A CURRENT ACCOUNT AS 761219206 WITH KOTAK MAHINDRA BANK AT SALEM MAIN BRANCH, WE HAVE MADE TURNOVER OF Rs.6.5 CRORE TURN OVER IN THE YEAR 2018-19, IN CONTINUATION WE HAVE MADE RTGS TRANSACTION ON 02/11/2018 FOR RS. 3,50,000/=WHICH WAS ERRONEOUSLY PROCESSED AND THE MONEY WAS NOT REVERSED TO THE ACCOUNT STILL NOW AND ANOTHER RTGS TRANSACTION WAS MADE ON 28/11/2018 FOR Rs.2,00,000/- WHICH HAS FAILED TO REACH THE BENEFICIARY AND WE HAVE MADE OTHER ARRANGEMENTS TO LIFT THE GOODS, WHEN I VISITED THE BASE BRANCH I WAS MADE VISIT SEVERAL TIMES TELLING THAT WE ARE AWAITING FOR A MAIL FROM RTGS MUMBAI CLUSTER BUT TO MY ASTONISHMENT WE RECEIVED THE COPY OF MAIL THAT IT WAS ERRONEOUSLY PROCESSED AND I STILL NOW THE AMOUNT LYING HAS NO ANSWER AND OTHER Rs.2,00,000/- IS SHOWING FAILURE STATUS IN STATEMENT WHICH IS ATTACHED FROM THE KOTAK DOMAIN STILL NOW THERE IS NO ANSWER FROM THE KOTAK BANK WE HAVE ALSO FILED COMPLAINT IN RBI OMBUDSMAN AND THERE IS NO REPLY I WILL ATTACH ALL THE EVIDENCE
