Name of Complainant	Siwa
Date of Complaint	January 15, 2025
Name(s) of companies complained against	Betinexchange/playinmatch.com
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

Urgent Complaint Regarding Uncredited Deposit and Lack of Customer Support Response

Dear Betinexchange Support Team,

I am writing to formally lodge a complaint regarding an issue I am facing with my recent deposit. On 1st January 2025, I deposited Rs 20,000 from my credit card into my Betinexchange wallet. However, despite the amount being debited from my credit card, the balance has not been added to my wallet.

I have been trying to reach out to your customer support team multiple times, but I have not received any satisfactory or prompt response. This delay is causing a significant inconvenience and concern.

I kindly request that you look into this matter urgently, ensure that the deposit is credited to my wallet immediately, and provide a clear explanation for the delay. I expect a prompt resolution of this issue.

Thank you for your attention to this matter. I look forward to your swift response and resolution.

Image Uploaded by Siwa: