Royal oak furniture ordered and paid online but refund not being processed

Name of Complainant Madhawee
Date of ComplaintApril 11, 2023
Name(s) of companies complained against
Category of complaint Home & Garden
Permanent link of complaint Right click to copy link
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Text of Complaint by Madhawee:

I had ordered a shoe rack worth ₹4501 via online purchase. Firstly at the time of dispatch they told me that the product is damaged and they do not make this furniture any more. I had to call several times to confirm cancellation. Even after several calls thru did not update their system. I had to make several calls for refund also and everytime they say they will check and call back but that never happens. This the limit of harassment for the customers.

Image Uploaded by Madhawee:

Royal oak furniture ordered and paid online but refund not being processed

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