| Name of Complainant | |
| Date of Complaint | May 30, 2025 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
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Date:26.05.2025
Customer Name: Revathy Chandiran
Mobile Number: +91 9790567213
Alternate Contact Number (if any): +91 9677226142
Email ID: lunemicrobe@gmail.com
Address: No 34, Indira Gandi st, Senthamarai Nagar, muthialpet, Puducherry.
Complaint Details:
I, Chandiran Krishnan (behalf of Revathy), am writing to formally report an issue regarding my mobile number [+91 9790567213]. I recently completed a [recharge for rupees 628] on [Date of Recharge: 26.05.2025], but the service has not been activated yet.
Issue Observed:
• Recharge completed but services not activated (No outgoing/incoming/data).
• Mobile number change not reflecting in system.
• No network or SIM inactive message.
• Recharge amount deducted but no benefits applied.
Recharge/Change Details:
• Recharge Date: [26.05.2025]
• Amount: [628]
• Mode of Payment: [UPI amazon]
• Transaction ID: [refer attachment]
• Service Provider: [e.g., Airtel]
Requested Action:
Kindly investigate this issue and activate the services on my number at the earliest. I request confirmation via SMS/email once resolved.
