Return request rejected nykaa

Name of Complainant Shalu pathak
Date of ComplaintFebruary 17, 2023
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link
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Text of Complaint by Shalu pathak:

Totally disappointed with the service. This is for my order number nykAr458821, i have bought products because delivery date is too early but received late and the shades is too different from the product description, so i placed return request as soon as i received the order but they rejected the request by saying that we already done this in past. I have initiated the return request immediately on the day of delivery without using the product. I have the tag, invoice, everything with me, still you guys have rejected my return twice without describing any reason. I am highly disappointed with the service. This is a cheat you are doing to the customers. I tried many times to connect with them for resolution but they didn’t provide me solution

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