| Name of Complainant | |
| Date of Complaint | November 13, 2021 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am literally disappointed with the experience since today morning with several calls with the Flipkart Call center team and getting disconnected in between.
I wanted to return the “Wakefit Orthopedic Memory Foam 6 inch ” , purchased recently from flipkart, While purchasing this product from Flipkart – I was misguided by information present on Q&A on product detail page – hence didn’t bother passing 10 day of replacement window.
I have also spoken with the Wakefit Call center team (who is the seller in this case) and his team is happy to process the return if Flipkart sent them request.
This is product purchased from Flipkart https://www.flipkart.com/wakefit-orthopedic-memory-foam-6-inch-king-pu-mattress/p/itma367caecff4a6?pid=BEMFGWE4EFCB2WGT&lid=LSTBEMFGWE4EFCB2WGTNIPXXZ
Snippet from Q&A — Which misguided about the Product and Flipkart Team is not responding to my request.
“Q:I see that there is a 100 night trial on the wakefit website. is that applicable to this mattress?
A:Yes there is. This is delivered from the manufacturer Wakefit itself. Do not worry this is an excellent product and its rare to have complaint on this amazing mattress. Believe you will just love this”
