Return request cancelled for seller side countinously

Name of Complainant Khushboo
Date of ComplaintSeptember 15, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Khushboo:

Dear sir,

My name khushboo (B M Enterprises). I am order realme 8i order dated 15-08-2022 . Realme 8i phone received 23-08-2022 . Saller return policy 7 days. I am return request created with in 7 days & the date of return request created 30-08-2022. & Your technician visit 02-09-2022 . But your technician visit is not complete 02-09-2022 ,03-09-2022, 04-09-2022, 05-09-2022 and your customer care executive return request status not update & your customer care executive return cancelled & date 05-09-2022 new return request created & 07-09-2022 on time your technician come (Raj Kumar) ok & technician visit complete & return approved refund approved.but saller realme phone 8i pick up condition on phone IMEI no check point & screen pattren lock check point. But phone switch off condition.& Ekat executive phone off condition in IMEI & screen pattren lock not checked & not my phone pick up. But saller return request cancelled the return policy 7 days but I am return request created on time 7 days 30-08-2022 & your technician not come 02-09-2022 this is not my fault.

Please pick up my phone my refund my amount 10,428.00/- .

Thanking you

Khushboo

2M-23 NIT FARIDABAD -121001
MOBILE ON:- 9654838048

Image Uploaded by Khushboo:

Return request cancelled for seller side countinously

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