Name of Complainant	Mahendra Nath
Date of Complaint	April 28, 2023
Name(s) of companies complained against	Flipkart
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Hi Team,

This mail is to inform you that I had received the fault product from flipkat with the order ID. OD427901282022188100

I had ordered the mobile phone ( motorola e40 )

After the delivery when I opened the package I noticed the thin line inside the screen.
Immediately I raised the replacement request.
I paid an amount of rs 8528 to purchase this product but I received the fault product.

When I requested the flipkat customer they are not accepting return or Replacement.
Flipkat mentions that we can do Replacement if any damage in delivery of the product.
I also fall under this Replacement window but still flipkat rejecting the return request.

And one important flipkat also hiding the previous history of the return requests and asking to contact seller.

I purchased the item from flipkat but how would I get resolution from seller.

And flipkat not allowing the option to write complaint further it’s all disabled.

Please help in replacement of the item from the Flipkart.

Thanks,
Mahendra.

They are also

Please find the screenshots for the same.

Could you please help me to replacement of the same.

Please find the fault product delivered images.

Thanks,
Mahendra.

Image Uploaded by Mahendra Nath: