Return rejected for no reason

Name of Complainant Shivam Uniyal
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Shivam Uniyal:

My return request was rejected. all the tags are intact, and the team did not provided any other details. I refuse to believe that the product can be categorized as damaged/used. And even if done, nobody from their team can provide me the exact details and the reason they did it. They keep repeating “used” and “damaged”. I want proof of the same, which I know they don’t have because the product is as it is.

Also in addition to the refund and return, I would also like to escalate the inconvenience caused and unprofessionalism by the team.

— Details —

Ordered a Black baggy fit jeans from Myntra delivered on May 15, and placed a return request on May 15 2023 right after because of undesired fitting.

The item was picked up the next day on 16 may evening, and later next morning I was informed that the return was put on hold (on May 16, 2023) and that they had created a incident for the same.
And now they are saying item will be return back . Please resolve this problem and make refund back

Image Uploaded by Shivam Uniyal:

Return rejected for no reason

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