Return Pickup for Laptop purchase from Amazon online. The product I received is not in working state.

Name of Complainant Amol Dadarao Tambe
Date of ComplaintOctober 10, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Amol Dadarao Tambe:

Respected Sir,
I raised multiple return pickups for dead laptop products but initially, the verification failed due to an incorrect pickup raised by the executive, and then later the pickup request was raised correctly but no executive visited to pick up the item. – Dell 15 Inspiron 3511 (2021) 15.6 inches. (The amount is around 56000RS)

I raised almost 9 pickup requests but had no luck, Also to raise each request I had to call amazon customer care and spent almost 45-50 min.

I tried to escalate this issue but I have never seen any productive action/response from support.

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