Return order not yet picked

Name of Complainant Madhusudhan Reddy
Date of ComplaintMarch 24, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Madhusudhan Reddy:

I have ordered egate projector on 11th March, but it was defective product and same thing I explained to customer service with photos. She was scheduled return on 18.03.2023, But no one came to pick my order, again it was rescheduled on 19th, 21st but no one came to pick my return product. Today is 24th, till now I haven’t received any call.

I paid amount Rs 15,850 through my credit card, where my first EMI is on 2nd April. I want immediate solution for this.

Iam attaching the photos of projector. Pls find.

Image Uploaded by Madhusudhan Reddy:

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