Return of a product

Name of Complainant Geetika jayaswal
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Geetika jayaswal:

I booked a fitbit sense watch. I want to return the product as the watch is under the category of return but flipkart is refusing to do so. Moreso, when i asked the customer care to give me the grievance officer details, she didn’t give me. When i asked her to transfer the call to her floor manager so that i can speak to him/her, she refused and hung up saying you seem to have a lot of time in hand and you are simply wasting my time. I was aghast with the response. She refused to even give me her name.

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Return of a product

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