Return not accepted

Name of Complainant Reni
Date of ComplaintOctober 23, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Reni:

I ordered icy mist pedestal fan on April month. However received ceiling fan instead. Since I returned the item and waited for actual products. Amazon did not responded when I contacted they said they did not received pedestal fan. When I explained that i actually received ceiling fan they are not accepting and finding fault that i misplaced. Back to back emails sent however Amazon te continues ignoring my request. I have a pic of item opening which I only have as a supporting proof. I requested proof from Amazon if they have sent pedestal fan which they ignored. This is very disappointing from Amazon and their behavior towards customer is not at all acceptable. I used coupons to buy this item now I have lost both item and coupon.

Image Uploaded by Reni:

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