| Name of Complainant | |
| Date of Complaint | October 2, 2021 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I purchased headphones ( Company name-GadgetX) a black headphone they gave me a white one so I asked for replacement they replaced it this time with a defective black one , which was torned, scratched and even the charger Was missing so I raised the complain, when the pickup agent came he denied the pickup stating I cannot take the product as it is torned, main thing is flipkart doesn’t provide multiple reasons option, so I choosed missing item and wrote about the scratches and torned in comments. After that, I contacted with Flipkart customer executive they asked me to elaborate the problem and said don’t worry mam your problem will be solved it will processed with 1-2 days this continued till I lost my patience and now I want to file the complaint.
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