Return and refund

Name of Complainant JAYANTA CHANDRA
Date of ComplaintDecember 22, 2018
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by JAYANTA CHANDRA:

Hello Myself Jayanta Chandra,from Kolkata working in Minsitry of Defence, my register mobile no is 9239141519.i ordered Polk Audio- DB691- 6X9 Inch 3 way Co-Axial Speaker on 10th Dec 2018 (order id is: 25250125280), instead that i got Jbl A500HI  6X9 Inch 3 way Co-Axial Speaker on 19th Dec 2018 I want to Return that product & also please refund my  amount of Rs. 5,848/- to my Debit card as soon as possible please.
(REMINDER-1) Hello Sir/Madam, As i can see in my Snapdeal account that you are going to collect my item expected by Thursday on 20th December 2018 from rmy resident address but all of a sudden u cancelled my return pickup. As per your requirement i am enclosing The Item picture & also the Invoice which you have asked for vide your mail. I am requesting you to kindly pick up my item from my resident and refund my amount to my card as soon as possible.
Hello Myself Jayanta Chandra,from Kolkata working in Minsitry of Defence, my register mobile no is 9239141519.i ordered Polk Audio- DB691- 6X9 Inch 3 way Co-Axial Speaker on 10th Dec 2018 (order id is: 25250125280), instead that i got Jbl A500HI  6X9 Inch 3 way Co-Axial Speaker on 19th Dec 2018 I want to Return that product & also please refund my  amount of Rs. 5848/- to my card as soon as possible please.
(REMINDER-2) As per vide mail on Thursday, Dec 20th, 8.03PMyou asked for The picture of 1: The item, 2: The Invoice. on Dec 20, 2018, 8:10 PM i send you all the pictures as you said above. so, as soon as possible please arrange for my pickup & also refund my amount to my card..
Thanking you…
If you are not suppose to return & refund my amount then i have to take legal action against SNAPDEAL company…so, i am requesting you to kindly arrange my return & refund amount.
Thank you..

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Return and refund

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