Resolution not given for faulty drive delivered by Amazon

Name of Complainant Suresh
Date of ComplaintOctober 30, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Suresh:

Dear Sir/Madam,
*I have ordered one hard drive from Amazon,
But it’s not in working condition,
And I approached the Amazon team, they denied for replacement as return back period completed, and suggested me to go for service with company as warranty will be there.

*I approached Service centre, and they stated that it is a Tampered/Faulty device, we can’t service for those devices, and sent it back to me.

*Here from past few weeks, few Amazon team members are not at all helping and not guiding. And more over they disconnected my call many times, and one of the person have directed my call to Amazon prime video department which Is totally out of subject.

*Like this I faced many problems with Amazon team members,

Please look into this.

Image Uploaded by Suresh:

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