Requesting a return & refund of my payment

Name of Complainant kiran
Date of ComplaintOctober 28, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by kiran:

This letter serves as a formal request for return & a full refund on the product that I bought from your company, through your Online Store.

I purchased a smartwatch, and paid a total amount of [3999].

It seems that the product is different in the package. I had complained instantly to the customer support team but they’re not helpful and have raised many complaint about this issue but unfortunately there is no response on the same, so I am here to seek for your help.

I read your terms and conditions, and I am well aware that customers are entitled to a return the defective product within 14 days return product policy.

I hope to hear from you soon about the procedures for returning the product and receiving a refund.

India

Sincerely,
kiran

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Requesting a return & refund of my payment

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