Requested Device not changed, money already paid

Name of Complainant Prateek Singh
Date of ComplaintDecember 6, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Prateek Singh:

I requested for a new device (ONU device) for which I have already paid money on 14 Jan 2020 through excitel application. But, they are not responding to my request and device is still not changed and even they are not refunding the amount . Please help.

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Requested Device not changed, money already paid

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