Request of refund or replacement of a Motorola washing machine.

Name of Complainant Rabi Baran Jana
Date of ComplaintJuly 20, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Rabi Baran Jana:

Last 15-07-2023 I ,Rabi Baran Jana, bought a Motorola Smart 10.5 kg Fully Automatic Front Load Washing Machine from flipkart. It cost me₹28990 but unfortunately the product is defective. It is leeking current and after 2 or 3 minutes of the machine start, there is a E 11 simbol in the screen. Also the machine is not cleaning the cloths. I therefore ask the company for refund or return. Every time they said that they will try to fix the problem but every time after the technition visit they cancel my request to return with out informing the reason . I, therefore, ask your help.

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