Request for Return or Refund Due to Wrong Product Received

Name of Complainant Ranjana
Date of ComplaintOctober 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ranjana:

The product in question is a MOTOROLA Edge 40(Viva Magenta, 256 GB which I purchased for Rs. 26,999. However, I received a different product worth only Rs. 18,999 (MOTOROLA g84 5G). This discrepancy is highly concerning and has caused me great inconvenience. Upon discovering this error, I immediately tried to process a replacement or refund request through the Flipkart app.

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