| Name of Complainant | |
| Date of Complaint | July 7, 2025 |
| Name(s) of companies complained against | Reliance Jio InfoComm Limited Mumbai Maharashtra. |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
To
The Manager,
Customer Service Department,
Reliance Jio Infocomm Limited,
Mumbai, Maharashtra.
Subject: Request for Resolution of Persistent Power Cut and Network Issues – Village Gosainpur Sisotar Diyara, Ballia, Uttar Pradesh
Respected Sir/Madam,
I am writing on behalf of the residents of Gosainpur Sisotar Diyara village, District Ballia, Uttar Pradesh, to bring to your attention a matter of urgent concern. For the past six months, the Jio mobile tower installed in our vicinity has been facing frequent and prolonged power cuts, which have resulted in extremely poor network connectivity throughout the area.
This issue has adversely affected almost every household in our village. Students are unable to access online classes, farmers cannot receive real-time agricultural updates, and basic communication services such as phone calls and internet access have become highly unreliable. Digital transactions and emergency communications are also being severely impacted.
Despite repeated attempts by villagers to reach out to the concerned authorities, there has been no substantial improvement in the situation. Therefore, we respectfully urge your team to investigate and resolve the power supply and network issues at the earliest, so that essential communication services can be restored in our village.
We hope for your kind cooperation and swift action in resolving this pressing concern.
Thanking you,
Yours sincerely,
Prince Kumar
On behalf of the residents of Gosainpur Sisotar Diyara
District Ballia, Uttar Pradesh – 277303
Mobile: 9721957348