| Name of Complainant | |
| Date of Complaint | September 28, 2024 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I hope this letter finds you well. I am writing to bring to your attention a failed recharge transaction on my Airtel SIM and to request a refund for the same.
On [date of recharge], I attempted to recharge my Airtel number [your Airtel mobile number] with an amount of ₹[recharge amount]. The recharge was made through [payment method or app/website used], and the transaction ID is [transaction ID]. Although the amount was deducted from my account, the recharge did not reflect on my Airtel number.
I have waited for the issue to resolve automatically, but unfortunately, the recharge has still not been credited to my account. I kindly request you to look into this matter and either process the recharge successfully or issue a refund of the deducted amount at the earliest.
Airtel Mobile Number: 7470803814
Date of Transaction: 03 September 2024
Transaction ID: T2409031012101178346170
Recharge Amount: ₹429
