Replacement/Refund not given For shipped faulty Product

Name of Complainant Kamlesh Maske
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Kamlesh Maske:

Almost a month ago I delivered the faulty Product to Boult Audio on their request .
Where they disagreed to pay me the shipment charge also ..
But each time I call customer care they just tell me the same thing that your product will be processed for delivery next week .

It has been more than 45 days , I shipped the product and was delivered on 27 June .

There is no mail for delivery tracking and they blocked my number after trying for 2 hrs the call gets connected and then there is waiting time of around 40-50 min ..
Atlast you will get to hear that sorry , NOW SINCE WE HAVE NOTICED YOUR PROBLEM YOU WILL GET YOUR PRODUCT NEXT WEEK .

I don’t get how many time I have to make them notice that I want the refund/replacement .

All proofs like shipment POD , invoice everything is already sent still , the same excuse each time .

Image Uploaded by Kamlesh Maske:

Replacement/Refund not given For shipped faulty Product

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