Replacement of mobile

Name of Complainant Deepak Dhyani
Date of ComplaintMay 21, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Deepak Dhyani:

My mobile gets off & complete dead on 8th March 2022 & deposited to service centre on 9th March after 3/4 days this centre offer me to replace my mobile with lower configuration mobile with which I was not happy due to lower configuration,I request them to replace my mobile with higher configuration or same but they didn’t respond to replace this, after 7/8 days they repair my mobile with faulty & wrong motherboard & disappeared my camera so I quickly return this mobile ,after more 10 days they again repair my mobile but instantly this device again turn off & dead so I request them to replace my mobile ,this centre now only repair my mobile & don’t replace with same configuration or more ,this complaint has been long & old for 67 days or more but no attempt done for resolving my complaint everytime service centre only repair my mobile & this service everytime closed my job sheet without deliver my mobile
I request you to kindly make arrangement for replacement of my mobile with higher configuration or new POCO X3 Pro Max device & take strong action against this service centre, otherwise I should go for consumer forum due to wrong attempt of my complaint by replacing lower configuration , fraudulent repair of mobe & long waiting time of complaint, please do the needful steps to replace my mobile early as I face much problem in my job
*My complaint Id list*
WXIN2203090007308
WOIN20220327000229

WXIN2204060003084
WXIN2205100005392

Image Uploaded by Deepak Dhyani:

Replacement of mobile

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