Name of Complainant	Shah nawaz
Date of Complaint	June 4, 2022
Name(s) of companies complained against	Flipkart
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Product ordered via order Id: OD224790215047259000 on 27-04-2022 and delivered on 30-04-2022.
Product was found defective as the screen started flickering and blinking after using for around 2 days. After few days screen became dead. Return issue was raised on 06-05-2022 as the return and replacement date mentioned was upto 07-05-2022. The request was accepted on 11-05-2022 for replacement but the replacement got cancelled on 15-05-2022, then again issue was raised for replacement and it was updated on 20-05-2022 but again on 21st the replacement request was cancelled. Now again they are giving dates and excuses that backend team will call on or before 27-05-2022. I therefore ask for immediate resolution of the issue and also seek a compensation for mental harassment.

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