| Name of Complainant | |
| Date of Complaint | April 24, 2023 |
| Name(s) of companies complained against | Fire bolt |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Sir/Madam,
I am writing to bring to your attention the issue I have been facing with a faulty smartwatch that I purchased from your company. I had high expectations from the product, but unfortunately, it turned out to be defective.
As soon as I realized the watch was not working correctly, I immediately contacted your customer service team and returned the product as per your instructions. However, I have not received a replacement in good condition or a refund for my purchase until now.
I understand that these issues can sometimes occur, but I would appreciate it if you could expedite the process and provide me with a solution as soon as possible. I believe that a timely resolution to this matter will help maintain our business relationship.
I look forward to hearing back from you soon.
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