Repayment two times for the same loan

Name of Complainant	Lali
Date of Complaint	May 1, 2023
Name(s) of companies complained against	Jio
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by Lali:

I repay the loan on pokkeme and fairbalance but the order number is same on this two apps… After repayment the doesn’t close still showing due date

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