RELOCATION/SHIFTING OF DSL LINE TAKING MORE THAN A WEEK INSPITE OF ASSURANCE THAT IT WILL BE DONE IN 24 HOURS

Name of Complainant Prashant Devendran
Date of ComplaintNovember 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Prashant Devendran:

My DSL number is 020100439318_mh

I would like to bring it to your notice that a relocation request was made 5 days back.
Inspite of repeated calls to expedite, till date relocation has not yet been done.
I would request you to go through the entire communication I have had with your escalation team.
I request to launch a full investigation in this regard for the lack of support so far.
With a heavy heart, I have raised a request for disconnection today because your inefficient team could not do anything in relocating my internet connection.
I will be writing to the department of telecom as well since my children’s education has also been effected due to delay in relocating the internet connection.

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RELOCATION/SHIFTING OF DSL LINE TAKING MORE THAN A WEEK INSPITE OF ASSURANCE THAT IT WILL BE DONE IN 24 HOURS

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