Relocation pending for more than 23 days and no refund also provided

Name of Complainant Rathnakar
Date of ComplaintOctober 24, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rathnakar:

I have raised a relocation request on 29th Sep and today is 23 oct and it’s been more than 23 days no response from jio. And now when I ask for refund, they are saying that you will not get any refund as per their policy. They deny providing service and they deny providing refund. I have paid 3182.46 for my initial connection and in that I have only used 29 days after that they put my account on hold as I raised a relocation request. And they even charged me 1000 for relocation.
It’s not only me many customers facing same issue please I urge you to get us Justification.
Thank You

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