| Name of Complainant | |
| Date of Complaint | January 9, 2024 |
| Name(s) of companies complained against | Reliance General Insurance Co Ltd |
| Category of complaint | Insurance |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
My vehicle met in small accident and raised a claim#3124005287 to repair it.
Goutham and Surender was involved in survey of my vehicle from Reliance.
Unfortunately, a auto was hit my vehicle and it caused several scratches on left side of vehicle.
I provided all necessary documents to claim the insurance including “Police panchanama”. Still they are not believing what happened in accident and Goutham thinking in his own way and he is not considering police certificate. They verified on accident spot and verified properly but still Goutham is behaving like a BOSS and rejecting all my proofs.
After long discussion, he is approving around 2-3k amount of damage and it is absolutely worst.
I fed up with his service and withdrawn my claim with no second thought.
I need proper inquiry on this and need immediate action on Goutham rude behaviour.
Please go through my claim details and if all documents are valid then please act and do the needful.
If you need, will share police enquiry certificate.
Finally don’t encourage persons like Goutham and don’t spoil the reputation of company.
You will loose customers such type of behaviour and treatment.
Surveyor name and mobile number for your reference:
Goutham:086559 52118
Due to his behaviour and coverage i withdrawn my claim.
Image Uploaded by Suresh: