Rejected warranty claim

Name of Complainant Simanta kalita
Date of ComplaintAugust 8, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Simanta kalita:

I make a warranty claim .When your delivery agent pick my product it was on good condition (body). There are no physical damage on it. But today i got this message that my claim is rejected because there are physical damage on it.
When I spoke to customer care they told me that they can’t help me if there is any damage during transportation. When I asked what I could do he told me it’s your problem.

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