Reimbursement of Damage Baggage

Name of Complainant ATUL KUMAR SAXENA
Date of ComplaintMarch 27, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by ATUL KUMAR SAXENA:

Dear Team,

on 1st April 2021 Me & my family travelled from wroclaw poland to New Delhi India via frankfurt Germany on lufthansa flight LH-1375 & LH-760.

I was submit my baby buggy/stroller at wroclaw at plane gate & they had return at frankfurt germany. after my layover at frankfurt i resubmitted buggy/stroller at boarding gate. but at delhi airport I received damaged buggy/ stroller.

I raise a report ( file reference number for damaged baggage is -DPR DELLLH36810) and handover Brocken buggy to your team on arrival. i already provide original invoice to them but still they are not replying back.

But till date its almost 1 year no one replying my mail or not reimbursed my amount.

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