Reimbursement of amount deduced

Name of Complainant Anamica
Date of ComplaintMay 28, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Anamica:

This is regarding the recharge that I have done  for mobile no.9805695010 of Airtel on 14/05/20 through online PNB website of INR 448, and I received the confirmation message of the amount deducted but actually no recharge done by Airtel.Till date No refund done by Airtel . TXNID:20051436320
However later I received the message from Airtel stating “ Dear Airtel Customer, Rs448.00 is no longer a valid recharge. Recharge with Rs449 and enjoy truly unlimited Local, STD & Roaming calls on any network, daily 2GB data and 100 SMS. Pack valid for 56 days..Trans ID 908344982.“
Please do the needful and refund the amount to related bank account.
Thanking you

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Reimbursement of amount deduced

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