| Name of Complainant | |
| Date of Complaint | April 25, 2021 |
| Name(s) of companies complained against | |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have a Tata Sky connection ( subscribers Id 1315027050) since. I have some network related problem in my set of box. I have called regarding the problem to Tata sky customer care number then I able to know that the address mentioned in Tata sky record is not matching to the actual address. I have asked him for correction in my address. Tata sky rep had demanded for updation in my address.
Since the I am still residing on the address where l have taken Tata sky insulation why would I pay for address updation.
I have given correct address prove correctly and the mistake was done by Tata sky rep or dealer.
Why should I pay for mistake of Tata sky rep/dealer. Tata sky rep has also told me if you not pay address updation charge you will lose your warranty.
I am again requesting to update my address and to continue my warranty.
I feel being the largest DTH service provider Tata sky will own the mistake of their rep/dealer and update my address without any charge.
Thanking you
Image Uploaded by Vivek dutt shukla shukla:
Hi, we do not want you to feel this way. We have raised a service request to sort this. Please allow us some time. We are arranging for a callback to resolve your concern.