Regarding validity of recharge l.

Name of Complainant SHANTANU KABRA
Date of ComplaintJanuary 29, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by SHANTANU KABRA:

I have a made a recharge of 6008 in Airtel fiber and now it is activated from today only but my last recharge was expiring on 30/01/2023 and now my validity is showing 28/01/2024 but it has to be showing till 30/01/2024. This is not acceptable to the customer.

Advance rental plan for your Airtel Xstream Fiber ID 074447616142_dsl has been activated successfully. Your new plan details are:
Plan Rental : Rs. 589 /month
ARP Amount : Rs 6008 (Exluding GST)
Duration : 12 months
Start Date : 29/01/2023
End Date : 28/01/2024
Plan Quota : Unlimited
Plan Speed : 40 Mbps
Unlimited local and STD calls.

Kindly look into this matter and do the needful.

Image Uploaded by SHANTANU KABRA:

Regarding validity of recharge l.

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